Note: You will need to allow both TCP port 8080 and UDP port 3478 on your network/server firewall in order for it to provision properly. Login to your controller and you should see your new UniFi device being adopted and provisioned. Once you’re in there, you are going to type in the following command into the shell: set-inform This will tell your access point to provision with the new UniFi controller. In most cases the default user/pass combination is either ubnt/ubnt or root/ubnt. Make note of your device’s MAC address and locate it in your router’s DHCP host list.įrom here, you can use an SSH client such as Putty or if on Linux the ssh command to access your UniFi access point. If your access point is using DHCP, you will need to find the new IP address assigned to the UniFi device, unless it is the same or assigned through DHCP reservation. Open your UniFi Network Mobile App and connect to site you want to adopt your device. ![]() Once you click Adopt, the device will appear to go offline or have the status of 'Adopting' then proceed to 'Provisioning' and 'Connected'. Connect your mobile device to the same local network as your UniFi device. After issuing the set-inform, the UniFi device will show up for adoption in the Devices section of the controller. Typically located right next to the ethernet port is a hole that you can press and hold with a thin needle or paperclip to reset the device. Refer to our UniFi Device LED Status guide to ensure the device is in a factory-default state. The controller assigns a random SSH password to make it impossible for anybody to login.įor this, you will need to factory reset your UniFi access point. The problem is once you’ve adopted and provisioned an UniFi access point to a controller, you won’t be able to SSH into it. Here’s how you can do just that whether you have one at home or 10 in the workplace. Sometimes we are unable to do that and need to go into our UniFi access points directly to reprovision them ourselves. At some point, we need to move our UniFi devices to a new location or server.
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